Join Ticket Buddiez on our journey to becoming industry leaders in customer service outsourcing and discover how we're going to get there!

Historically it has been enterprise level businesses that have been able to utilise the benefits that outsourcing can bring. The barrier to entry into outsourcing is often too expensive or requires significant ticket volume making it inaccessible to many SME's.

Our mission is simple, provide exceptional service to our clients and their customers with transparent and flexible pricing to deliver excellent value for money. 😍

As a business, we're the newbies having only launched earlier in 2024, however, we are built and backed by over 25 years of customer service expertise with an incredible team of people all collectively working towards the same goal.

We're here to disrupt the market and show exactly how customer service outsourcing should be done! 😎

Ticket Buddiez was created after our founder Emily grew frustrated with the current offerings within customer service outsourcing. She knew that there was demand in the market for more flexible and forward thinking customer service solutions hence the birth of our company. 😎

Since launching earlier in 2024, we have continued to go from strength to strength. We've partnered with some top agencies and businesses within the customer service space to expand our network and stay ahead of trends with changing technology and best practices.

We were chosen as a Small Business Sunday (SBS) winner which is an initiative run by serial entrepreneur and Dragons Den resident Theo Paphitis. 😍

We have also been incredibly fortunate to have secured a finalist place at the 2024 Great British Entrepreneur Awards in the Early Stage Stand Out in Wales category. ❤️

We've grown our client base in just a few months and look forward to continuing to welcome new businesses to the Ticket Buddiez family. 🏠

Our company culture prioritises the wellbeing of our employees.

With a laser strong focus on support and inclusivity, we are passionate about growing our business into becoming an employer of choice. 🥇

We value our people immensely and invest into them to ensure every single member of our team is able to feel empowered to achieve their goals both inside and outside of work. 🥅

We look after our people so they look after us which in turn, translates into top notch service for our clients.

There's no one here that wouldn't go above and beyond for our clients, every single member of our team is dedicated to seeing Ticket Buddiez, our clients and their customers thrive! 🔥

We only have the best of the best working for us and now you can have our elite team delivering 5* service to your customers 7 days a week! 💯

We specialise in working with Ecommerce brands, however we are always open to conversations from other industries.

Our clients are the reason we exist and we do everything we possibly can to deliver exceptional service. To date we are proud that we have not had a single client churn from Ticket Buddiez, and long may that continue. 🤩

We support our clients every step of the way and continuously review data to make sure you always get excellent value for money out of your monthly Ticket Buddiez plan.

Your success is our success and we hope to be there with you helping to fuel your growth.💥